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Patient Rights and Responsibilities

Patient Rights and Responsibilities:  

  • The PATIENT has the right to be provided appropriate privacy.
  • The PATIENT, the PATIENT REPRESENTATIVE and/or surrogate has the right to all complete and current information concerning their diagnosis, evaluation, treatment and prognosis,  in terms that he/she can understand.. If not medically advisable to give information to the patient, the information shall be made available to a person designated by the patient or to a legally authorized person.
  • The PATIENT has the right to know the credentials of health care professionals responsible for coordinating their care.
  • The PATIENT has the right to participate in their own healthcare decisions except when such participation is contraindicated due to medical reasons
  • The PATIENT has the right to receive from the physician enough information including the treatment/procedure and expected outcome so that he/she may understand beforehand the services being rendered in order to sign the informed consent.
  • The PATIENT has the right to refuse treatment and to be informed of the consequences of his/her actions.
  • The PATIENT has the right to privacy and security of any individually identifiable health information or treatment concerning his/her own medical care.
  • The PATIENT has the right to be informed of any persons other than authorized staff that would be observing or participating in his/her treatment and to refuse that observation and/or participation.
  • The PATIENT has the right for all medical records to be treated as confidential and given the opportunity to approve or refuse their release unless it would be cause for a negative outcome in the continuation of medical care.  
  • The PATIENT has the right to information concerning the facility to which he/she may have to be transferred. The facility, that the patient is to be transferred to, must give approval prior to the patient transfer.
  • The PATIENT has the right to know if any research will be done during his/her treatment and has the right to refuse it.  
  • The PATIENT has the right to expect quality care and service in a safe setting from EAMC-Lanier ASC. 
  • The PATIENT has the right to accurate information regarding the competence, capabilities and services of the organization, its employees and medical staff.
  • The PATIENT has the right to be informed of the mechanism by which he/she will have continuing health care and actions to take in the event the facility is closed or for a potential emergency following discharge from EAMC-Lanier ASC. 
  • The PATIENT has the right to examine and receive an explanation of their bill, regardless
  • of the source of payment.
  • The PATIENT has the right to know, in advance, the expected amount of his/her bill, regardless of the source of the payment and any other necessary financial arrangements pertaining to their care
  • The PATIENT has the right to know what EAMC-Lanier ASC Rules and Regulations apply to his/her conduct, responsibilities and participation as a patient.
  • The PATIENT has the right to expect reasonable attempts to communicate in their language or manner primarily used by them.
  • The PATIENT has the right to exercise his or her rights without being subjected to discrimination or reprisal.
  • The PATIENT has the right to be free from all forms of abuse or harassment.
  • The PATIENT has the right to voice grievances regarding treatment or care that is (or fails to be) furnished as well as methods for providing feedback, compliments or complaints.
  • The PATIENT, patient’s representative and/or surrogate has a right to be provided written information pertaining to the facility-specific policy for advance directives. State-specific forms (as applicable to State health and safety laws for Advance Directives) will be provided upon request. 
  • The PATIENT has the right to know if physicians do not have malpractice insurance.
  • It is the PATIENT'S responsibility to read and understand all permits and/or consents to be signed: Either ask the nurse or physician to clarify any information not understood about your care or services.
  • It is the PATIENT'S responsibility to provide complete and accurate information to the best of his/her ability about his/her health, any medications, including over-the-counter products and dietary supplements and any allergies or sensitivities.    
  • It is the PATIENT’S responsibility to notify EAMC-Lanier ASC if you have a living will, medical power of attorney or other directive that could affect your care. 
  • It is the PATIENT'S responsibility to follow the treatment plan prescribed by his/her provider and to notify EAMC-Lanier ASC on admission if pre-operative instructions have not been followed. 
  • The PATIENT is responsible for their own actions if they refuse treatment or do not follow preoperative instructions.
  • It is the PATIENT'S responsibility to provide adult transportation to and from EAMC-Lanier ASC and remain with him/her for 24 hours, appropriate to the medications and/or anesthesia to be given and according to preoperative instructions.
  • It is the PATIENT'S responsibility to follow the post-operative instructions given by the physician(s) and/or nurses. This includes instructions regarding post-operative appointments.
  • It is the PATIENT'S responsibility to contact the physician if any complications or unexpected outcomes occur.
  • It is the PATIENT’S responsibility to assure all payments for services rendered are on a timely basis and ultimate responsibility is the patients, regardless of the insurance coverage. 
  • It is the PATIENT’S responsibility to provide financial and/or insurance information regarding who will be responsible for the bill including current address and authorized contact information.
  • It is the PATIENT'S responsibility to notify the administration of EAMC-Lanier ASC, if the PATIENT, PATIENT REPRESENTATIVE and/or surrogate thinks their right(s) have been violated or if the PATIENT has a significant complaint. 
  • It is the PATIENT’S responsibility and those accompanying the PATIENT to be respectful of all health care providers and staff, as well as other patients and follow the Center’s policies.  
  • It is the PATIENT’S responsibility to make known if they want to change providers and understand that they have a right to change their provider if other qualified providers are available.